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ITIL

The ITIL® Foundation training course is the entry level certification course for IT Service Management Best Practices training in ITIL. This course covers the latest version of core ITIL best practices presented from a lifecycle perspective. The course introduces the principles and core elements of IT service management (ITSM) based on ITIL. ITIL is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well as improving operational efficiency.

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Some professional roles and positions that can benefit from this certification include:

  • Those who have been involved in the business sector and moving to a company dealing in technology and IT services
  • Those involved in IT Services Management
  • IT consultants
  • Mid-level and Senior-level professionals in the IT sector.

General IT knowledge

ITIL® certification are considered some of the most valuable certifications in the IT industry today. When it comes to Quint certifications, there are many different options.