Learn, Practice, Get Certified

OS X Server and Support Essentials 10.11 Combined (El Capitan 101 and 201)

El Capitan 101 OS X  and 201 OS X Support Essentials 10.11 is a three-day course that gives you a tour of OS X El Capitan and covers the best ways to support OS X El Capitan users. The course includes lectures and hands-on exercises that provide real-world experience. OS X Server Essentials is a three-day course designed to give technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses Mac OS X Server. Students learn how to install and configure Mac OS X Server to provide network-based services, such as file sharing, authentication, and printing. Tools for efficiently managing and deploying Mac OS X and software updates are also covered. 

Course # Course Contents Exam # Exam Regular Track


OS X Server and Support Essentials 10.11 Combined (El Capitan 101 and 201) # # 5
  Total 5

Upon completion of the OS X Support Essentials 10.11 (El Capitan 101 & 201) course, students will be able to:

  • The OS X El Capitan troubleshooting process
  • How to use OS X El Capitan tools and resources to troubleshoot OS X El Capitan
  • OS X El Capitan features and functionality, including how to find more information
  • about OS X El Capitan
  • How to prepare for Apple Certified Support Professional (ACSP) 10.11 certification
  • Utilize the features of Server 5 for OS X
  • Configure essential services on Server for OS X
  • Use Server for OS X tools to monitor and troubleshoot services
  • OS X knowledge and basic computer navigation skills
  • Help desk specialists, technical coordinators, technical support personnel, servicetechnicians, technology specialists, power users, teachers, and others who support Mac users in education or business organizations Technical coordinators,